Over the last few months, OpenBeam and Z-Designs have been quietly upgrading our infrastructure that's been sorely inadequate to manage a project of this magnitude. We've migrated over to QuickBooks online, we've deployed Arena, a cloud based PLM system, for managing our Bill of Materials and document control between our vendors and us as engineers. And, as FiOS fiber optic based internet became available, we jumped out of an unhappy, antagonistic relationship with Comcast and their "Oh, you may see some network degradation when the ground gets water saturated when it rains" network.
Then, a construction crew working downtown Redmond decides to tear up the main trunk line, leaving 6000+ subscribers without cable, phone, 911 or internet services:
Obviously, this isn't Frontier's fault (although, they *were* supposed to have *some* redundancy in their network and how cables are routed). It still doesn't change the fact that we've been without any sort of connection for the past 48 hours. This is especially a hard time for me to get hit; my laptop has a corrupted hard drive and Apple, in their infinite wisdom, stopped shipping OSes on physical media as of the last major release. (And even though I mostly use my Macbook Pro in Windows for engineering, I still needed the MacOS install to install Bootcamp drivers. That, and we were going to be doing video editing this past weekend).
For our engineering files, we use Dropbox (with a plan to switch to OwnCloud after this project is over). These software were specifically chosen because they keep a local copy of the data - useful for when I'm on a long flight, or overseas. While an outage does limit collaboration, there's plenty that I got done this past weekend with regards to documentation which did not require a connection to the internet.
For our PLM and accounting systems and social media though, we are completely offline until our connection is re-established. (We also live in a part of Redmond that has atrociously bad cell service regardless of carrier, thanks to home owners with a NIMBY mentality when it comes to putting up new cell towers).
The moral of the story is, if you as a business is dependent on cloud based solutions for operation, redundancy in your network connection isn't such a bad idea. For most people this could be as simple as a cellular modem / hotspot, which is a reasonably inexpensive investment.